Studio D Merchandise LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

Name and contact information (email address, phone number, mailing address)
Billing and shipping information
Payment information (processed securely through third-party payment processors)
Business information (company name, industry, project details)
Communications you send to us (emails, contact form submissions, phone calls)
Account information if you create an account with us

Information Automatically Collected

When you visit our website, we may automatically collect certain information, including:

IP address and location data
Browser type and version
Device information
Pages visited and time spent on our site
Referring website information
Cookies and similar tracking technologies

Third-Party Information

We may receive information about you from third-party sources, such as:

Payment processors
Shipping companies
Marketing partners (with your consent)
Public databases

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Provide customer service and support
Communicate with you about your orders and our services
Send you promotional materials (with your consent)
Improve our website and services
Analyze website usage and trends
Comply with legal obligations
Prevent fraud and ensure security
Develop new products and services

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in:

Payment processing (Stripe, PayPal, Square, etc.)
Shipping and fulfillment
Website hosting and maintenance
Analytics and marketing services
Customer support services

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information when required by law or to:

Respond to legal process or government requests
Protect our rights, property, or safety
Prevent fraud or illegal activities
Enforce our terms and conditions

With Your Consent

We may share your information for other purposes with your explicit consent.

Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Comply with legal obligations
Resolve disputes and enforce agreements

Generally, we retain:

Order information for 7 years for tax and legal purposes
Marketing communications preferences until you opt out
Website analytics data for 2 years
Account information until you request deletion

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You can request access to the personal information we have about you and receive a copy in a portable format.

Correction

You can request that we correct inaccurate or incomplete personal information.

Deletion

You can request that we correct inaccurate or incomplete personal information.

Opt-Out

You can opt out of receiving marketing communications at any time by:

Clicking the unsubscribe link in our emails
Contacting us directly
Updating your account preferences

Cookies and Tracking

You can control cookies through your browser settings, though this may affect website functionality.

International Transfers

If you are located outside the United States, please note that we may transfer your information to and process it in the United States, where our servers are located and our central database is operated.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of sensitive data in transit and at rest
Secure payment processing through PCI-compliant providers
Regular security assessments and updates
Access controls and employee training
Secure data storage and backup procedures

However, no method of transmission over the internet or electronic storage is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the updated policy on our website
Sending you an email notification (if you have provided your email address)
Displaying a notice on our website

Contact Information

Studio D Merchandise LLC 3440 Motor Ave Los Angeles, CA 90034

Phone: (800) 405-7814

Email: [email protected]